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ApplicationsSupportFinancingReliability
Export your applications, smoother screen-sharing support, and clearer support requests.
📤 Applications export
  • You can now download your applications as a spreadsheet directly from the applications page, matching your current search filters and sort order.
  • The file opens cleanly in Excel and includes each application’s key details.
🖥️ Screen-sharing support
  • Screen-sharing support sessions now open with a refreshed, cleaner start screen.
  • Invitation links now take you straight into the session and connect more reliably.
🛟 Support requests
  • When you raise a support request, you can now choose from clearer categories, including general questions, document requests, and compliance.
⚡ Reliability
  • Financing status updates now reflect your most recent quote.
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SupportInstallationFinancingReliability
Support cases for every merchant, automatic installation scheduling, and a faster portal.
🛟 Merchant Support
  • Support cases are now available to every merchant, giving you one place to raise and follow up on requests with Prets instead of scattered chats and emails.
  • Your dashboard now highlights what needs your attention, with cases awaiting your response, quotes on hold, and new customers each opening a ready-filtered list.
  • Case filters now stay put as you move around the portal, and each case shows its full subject and details.
🔧 Installation
  • When a deal is won, an installation task is now created for you automatically, so you get a clear signal that it’s time to plan the install.
💶 Financing
  • After submitting a financing request, you now see a clear confirmation and a link to your application instead of a greyed-out button.
⚡ Reliability
  • Signing in and loading the portal is faster and steadier.
  • Fixed a rare issue that could clear your first name when your profile synced.
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QuotesFinancingReliability
A richer quote timeline and steadier quote creation.
🧾 Quotes
  • Screen-sharing support sessions now appear in your quote activity timeline, so you can see when one took place.
💶 Financing
  • Fixed an issue where the financing options could stop updating when filtering by lender.
⚡ Reliability & Fixes
  • Creating a quote is more resilient: retried or duplicate submissions no longer cause errors.
  • Quotes with lowercase Dutch postal codes (for example “8101xp”) are now accepted instead of being rejected.
  • Cleaned up duplicate page headings in the portal for a tidier layout.
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QuotesFinancingAccounts
Clearer quote and financing progress, plus smoother team management.
🧾 Quotes
  • Your quote list now remembers your filters and sorting as you move around the portal.
  • The quote activity timeline now shows stage changes and more detail, so progress is easier to follow.
  • Closely-timed updates are combined into the furthest-along status, so the timeline stays clean.
💶 Financing
  • Financing progress now follows a clearer, more detailed journey, with stages like documents needed, under review, and awaiting invoice.
  • When financing is paused, you can now see why it’s on hold and who needs to act next.
👥 Accounts & Team
  • Inviting teammates is more reliable: the invitation now sends without needing to press Enter.
  • The portal now waits until your organization is ready before loading, preventing errors right after signing in.
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Sign-inOnboardingSecurity
A smoother sign-in, a simpler way to get started, and extra security hardening.
🔑 Sign-in & Getting Started
  • Signing in is smoother: the page no longer briefly bounces around while your session loads.
  • Getting started is simpler: choose your battery and solar options with easy toggle cards instead of filling in technical details.
  • There are fewer fields to complete when you first set things up.
🔒 Security & Privacy
  • Hardened the sign-in service so stray scanning traffic no longer causes errors.
  • Applied security and stability updates to the sign-in experience.
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TeamAccountsPrivacyQuotes
Manage your team in the portal, a clearer quote timeline, and simpler sign-up.
👥 Accounts & Team
  • You can now manage your team directly in the portal: invite members, change roles, and remove people.
  • Pending invitations can be resent or revoked at any time.
  • Team member details are now visible only to people with permission to manage the team.
  • Signing up is simpler: first name is now optional and required fields are clearly marked.
🧾 Quotes
  • The quote activity timeline now shows a clear title for each entry.
  • Quote lists now show loading placeholders instead of a brief empty state while data loads.
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WebhooksFinancingQuotesReliability
Real-time event webhooks, a more automated financing flow, and a steadier sign-in.
🔔 Event Webhooks
  • You can now subscribe to real-time quote and financing events and have them delivered to your own systems.
  • A new event destinations area lets you choose where events are sent and manage them yourself.
  • You can rotate the secret that secures your webhook deliveries at any time.
💶 Financing
  • Submitting a financing plan now automatically starts the loan request and application.
  • Financing progress now follows the lender’s application stages, so the status you see stays accurate.
🧾 Quotes
  • Quote line items now include a total-excluding-tax field.
  • Fixed the down payment field on the financing options page, and stopped showing financing options when a provider is unavailable.
⚡ Reliability & Sign-in
  • Sign-in now happens directly on the site for a smoother, faster experience.
  • Financing indications stay available even when an outside provider is temporarily unreachable.
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QuotesPerformanceReliabilitySecurity
A smoother quote flow, a faster and more reliable portal, and stronger account protection.
🧾 Quotes
  • Document upload now has its own step in the new quote flow, with drag-and-drop and clear file details.
  • You can now write a note and send it together with a quote.
  • Cost previews now show representative examples, making indicative pricing easier to understand.
  • Quote pages now include an activity timeline so you can follow what happened and when.
  • Fixed an error that could block submitting a quote in some cases.
⚡ Speed & Reliability
  • The portal loads faster.
  • Financing widgets and previews now load reliably, even for visitors using ad blockers, and render more sharply.
🔒 Security & Privacy
  • Applied a security update to keep accounts protected.
  • Strengthened how personal data is handled across the platform.