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Provider-owned decisions

Funding decisions are never influenced by Prets. Providers:
  • define criteria;
  • perform checks;
  • approve or reject applications;
  • issue contracts.
Prets only ensures applications are complete, structured, and clearly submitted.

Traceability and auditability

Every step in the Prets flow is traceable. This includes:
  • customer inputs;
  • calculation assumptions;
  • documents submitted;
  • timestamps and confirmations.
This supports audits, complaints handling, and internal reviews — without additional work for merchants.

Human support, without advice

When customers struggle, help is available. Prets allows for human-in-the-loop support that is:
  • procedural;
  • technical;
  • explanatory.
Support staff do not provide advice or steer decisions. This is especially important for less digital-savvy or vulnerable customers.

Designed to keep merchants safe

Prets helps merchants:
  • avoid regulated advice activities;
  • reduce manual explanations that cross boundaries;
  • rely on a consistent, compliant process.
Compliance is handled once — centrally — and applied consistently across all customers.

Calm, consistent, defensible

Prets is built to stand up to scrutiny. Not through legal language, but through:
  • clear boundaries;
  • neutral presentation;
  • customer-led decisions;
  • provider-owned outcomes.
This makes Prets safe to scale — commercially and operationally.