List case messages
curl --request GET \
--url https://api.prets.app/v1/cases/{caseId}/messages \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.prets.app/v1/cases/{caseId}/messages"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.prets.app/v1/cases/{caseId}/messages', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.prets.app/v1/cases/{caseId}/messages",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.prets.app/v1/cases/{caseId}/messages"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.prets.app/v1/cases/{caseId}/messages")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.prets.app/v1/cases/{caseId}/messages")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"data": [
{
"messageId": "csmsg_01ARZ3NDEKTSV4RRFFQ69G5AV",
"body": "We have received your request.",
"author": {
"type": "merchant",
"contactId": "con_01HYQ4R7T0WKM2XB8ZFPC3NDV9",
"name": "Jane Advisor"
},
"createdAt": "2024-12-31T14:30:00.000Z",
"redactedAt": "2026-08-16T07:10:00.000Z"
}
],
"hasMore": true,
"links": {
"next": {
"href": "<string>",
"cursor": "<string>"
}
}
}Cases
List case messages
GET
/
v1
/
cases
/
{caseId}
/
messages
List case messages
curl --request GET \
--url https://api.prets.app/v1/cases/{caseId}/messages \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.prets.app/v1/cases/{caseId}/messages"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.prets.app/v1/cases/{caseId}/messages', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.prets.app/v1/cases/{caseId}/messages",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.prets.app/v1/cases/{caseId}/messages"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.prets.app/v1/cases/{caseId}/messages")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.prets.app/v1/cases/{caseId}/messages")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"data": [
{
"messageId": "csmsg_01ARZ3NDEKTSV4RRFFQ69G5AV",
"body": "We have received your request.",
"author": {
"type": "merchant",
"contactId": "con_01HYQ4R7T0WKM2XB8ZFPC3NDV9",
"name": "Jane Advisor"
},
"createdAt": "2024-12-31T14:30:00.000Z",
"redactedAt": "2026-08-16T07:10:00.000Z"
}
],
"hasMore": true,
"links": {
"next": {
"href": "<string>",
"cursor": "<string>"
}
}
}Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Path Parameters
Platform case id (cas_{ULID})
Pattern:
^cas_[0-9A-HJKMNP-TV-Z]{26}$Example:
"cas_01ARZ3NDEKTSV4RRFFQ69G5AV"
Query Parameters
Opaque list Cursor from a previous links.next.cursor (API-0013)
Page-size hint for the first page (1–250). Frozen into the Cursor for the rest of the scroll; ignored when cursor is present.
Required range:
x <= 250Repeated field names to expand. Allowlisted: none. Unknown names are invalid.
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