curl --request POST \
  --url https://api.prets.app/v1/quotes/{quoteId}/cases \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "type": "general",
  "message": {
    "body": "The customer asked to move the appointment to next week.",
    "messageId": "csmsg_01K3P7YQ35N9VZC6SD1WYPEJG2"
  },
  "caseId": "cas_01K3P7YQ2WM8TZB5RC0VXNDHF4",
  "subject": "Customer wants a later install date"
}
'

import requests

url = "https://api.prets.app/v1/quotes/{quoteId}/cases"

payload = {
    "type": "general",
    "message": {
        "body": "The customer asked to move the appointment to next week.",
        "messageId": "csmsg_01K3P7YQ35N9VZC6SD1WYPEJG2"
    },
    "caseId": "cas_01K3P7YQ2WM8TZB5RC0VXNDHF4",
    "subject": "Customer wants a later install date"
}
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: JSON.stringify({
    type: 'general',
    message: {
      body: JSON.stringify('The customer asked to move the appointment to next week.'),
      messageId: 'csmsg_01K3P7YQ35N9VZC6SD1WYPEJG2'
    },
    caseId: 'cas_01K3P7YQ2WM8TZB5RC0VXNDHF4',
    subject: 'Customer wants a later install date'
  })
};

fetch('https://api.prets.app/v1/quotes/{quoteId}/cases', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.prets.app/v1/quotes/{quoteId}/cases",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'type' => 'general',
    'message' => [
        'body' => 'The customer asked to move the appointment to next week.',
        'messageId' => 'csmsg_01K3P7YQ35N9VZC6SD1WYPEJG2'
    ],
    'caseId' => 'cas_01K3P7YQ2WM8TZB5RC0VXNDHF4',
    'subject' => 'Customer wants a later install date'
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.prets.app/v1/quotes/{quoteId}/cases"

	payload := strings.NewReader("{\n  \"type\": \"general\",\n  \"message\": {\n    \"body\": \"The customer asked to move the appointment to next week.\",\n    \"messageId\": \"csmsg_01K3P7YQ35N9VZC6SD1WYPEJG2\"\n  },\n  \"caseId\": \"cas_01K3P7YQ2WM8TZB5RC0VXNDHF4\",\n  \"subject\": \"Customer wants a later install date\"\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://api.prets.app/v1/quotes/{quoteId}/cases")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"type\": \"general\",\n  \"message\": {\n    \"body\": \"The customer asked to move the appointment to next week.\",\n    \"messageId\": \"csmsg_01K3P7YQ35N9VZC6SD1WYPEJG2\"\n  },\n  \"caseId\": \"cas_01K3P7YQ2WM8TZB5RC0VXNDHF4\",\n  \"subject\": \"Customer wants a later install date\"\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.prets.app/v1/quotes/{quoteId}/cases")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"type\": \"general\",\n  \"message\": {\n    \"body\": \"The customer asked to move the appointment to next week.\",\n    \"messageId\": \"csmsg_01K3P7YQ35N9VZC6SD1WYPEJG2\"\n  },\n  \"caseId\": \"cas_01K3P7YQ2WM8TZB5RC0VXNDHF4\",\n  \"subject\": \"Customer wants a later install date\"\n}"

response = http.request(request)
puts response.read_body

{
  "data": {
    "caseId": "cas_01ARZ3NDEKTSV4RRFFQ69G5AV",
    "quote": {
      "quoteId": "qot_01ARZ3NDEKTSV4RRFFQ69G5AV"
    },
    "type": "merchant_feedback",
    "subject": "Customer wants a later install date",
    "stage": "Prets Action",
    "createdAt": "2026-08-14T09:12:04.000Z",
    "updatedAt": "2026-08-16T11:03:22.000Z",
    "state": "open",
    "waitingOn": "prets",
    "waitingSince": "2026-08-14T09:12:04.000Z",
    "requestType": "Reschedule Meeting",
    "description": "The customer asked to move the appointment.",
    "createdBy": "Jane Advisor"
  }
}