> ## Documentation Index
> Fetch the complete documentation index at: https://docs.prets.io/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQs

> Common questions for teams evaluating or integrating Prets

<AccordionGroup>
  <Accordion title="What is Prets?">
    Prets is an embedded insight and application layer for energy upgrades.

    It helps homeowners understand whether an upgrade makes financial sense and how it can be paid for — directly inside your existing sales flow.

    Prets focuses on:

    * cost and payback of the upgrade;
    * affordability over time;
    * completing applications for financing or public schemes.
  </Accordion>

  <Accordion title="Where does Prets sit in the customer journey?">
    Prets lives between your offer and the final decision.

    A typical flow:

    1. You sell the energy upgrade.
    2. Prets shows cost, impact, and payment scenarios.
    3. The customer decides how to proceed.
    4. Prets helps complete applications and documents.
    5. You receive a confirmed, reliable order.

    The product sale stays yours. Prets supports the decision and the process.
  </Accordion>

  <Accordion title="How does compliance work?">
    Compliance is handled by design.

    Prets:

    * keeps product sales and financing clearly separated;
    * ensures customers make their own choices;
    * avoids recommendations or suitability judgments;
    * prevents merchants from being pulled into regulated activities.

    This allows you to scale without increasing regulatory risk.
  </Accordion>

  <Accordion title="What visibility do we get once a customer starts?">
    You receive:

    * clear status updates (started, submitted, completed);
    * insight into where customers drop off;
    * signals on recurring friction points.

    This helps improve both sales performance and operations.
  </Accordion>

  <Accordion title="How does integration work?">
    Prets integrates into:

    * your website or checkout;
    * digital offers;
    * existing sales tooling via API.

    Most merchants start with a lightweight embed and expand over time.
  </Accordion>
</AccordionGroup>