> ## Documentation Index
> Fetch the complete documentation index at: https://docs.prets.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Changelog

> What's new in the Prets platform, updated weekly.

<Update label="July 13–19, 2026" description="Export your applications, smoother screen-sharing support, and clearer support requests." tags={["Applications", "Support", "Financing", "Reliability"]}>
  **📤 Applications export**

  * You can now download your applications as a spreadsheet directly from the applications page, matching your current search filters and sort order.
  * The file opens cleanly in Excel and includes each application's key details.

  ***

  **🖥️ Screen-sharing support**

  * Screen-sharing support sessions now open with a refreshed, cleaner start screen.
  * Invitation links now take you straight into the session and connect more reliably.

  ***

  **🛟 Support requests**

  * When you raise a support request, you can now choose from clearer categories, including general questions, document requests, and compliance.

  ***

  **⚡ Reliability**

  * Financing status updates now reflect your most recent quote.
</Update>

<Update label="July 6–12, 2026" description="Support cases for every merchant, automatic installation scheduling, and a faster portal." tags={["Support", "Installation", "Financing", "Reliability"]}>
  **🛟 Merchant Support**

  * Support cases are now available to every merchant, giving you one place to raise and follow up on requests with Prets instead of scattered chats and emails.
  * Your dashboard now highlights what needs your attention, with cases awaiting your response, quotes on hold, and new customers each opening a ready-filtered list.
  * Case filters now stay put as you move around the portal, and each case shows its full subject and details.

  ***

  **🔧 Installation**

  * When a deal is won, an installation task is now created for you automatically, so you get a clear signal that it's time to plan the install.

  ***

  **💶 Financing**

  * After submitting a financing request, you now see a clear confirmation and a link to your application instead of a greyed-out button.

  ***

  **⚡ Reliability**

  * Signing in and loading the portal is faster and steadier.
  * Fixed a rare issue that could clear your first name when your profile synced.
</Update>

<Update label="June 29 – July 5, 2026" description="A richer quote timeline and steadier quote creation." tags={["Quotes", "Financing", "Reliability"]}>
  **🧾 Quotes**

  * Screen-sharing support sessions now appear in your quote activity timeline, so you can see when one took place.

  ***

  **💶 Financing**

  * Fixed an issue where the financing options could stop updating when filtering by lender.

  ***

  **⚡ Reliability & Fixes**

  * Creating a quote is more resilient: retried or duplicate submissions no longer cause errors.
  * Quotes with lowercase Dutch postal codes (for example "8101xp") are now accepted instead of being rejected.
  * Cleaned up duplicate page headings in the portal for a tidier layout.
</Update>

<Update label="June 22–28, 2026" description="Clearer quote and financing progress, plus smoother team management." tags={["Quotes", "Financing", "Accounts"]}>
  **🧾 Quotes**

  * Your quote list now remembers your filters and sorting as you move around the portal.
  * The quote activity timeline now shows stage changes and more detail, so progress is easier to follow.
  * Closely-timed updates are combined into the furthest-along status, so the timeline stays clean.

  ***

  **💶 Financing**

  * Financing progress now follows a clearer, more detailed journey, with stages like documents needed, under review, and awaiting invoice.
  * When financing is paused, you can now see why it's on hold and who needs to act next.

  ***

  **👥 Accounts & Team**

  * Inviting teammates is more reliable: the invitation now sends without needing to press Enter.
  * The portal now waits until your organization is ready before loading, preventing errors right after signing in.
</Update>

<Update label="June 15–21, 2026" description="A smoother sign-in, a simpler way to get started, and extra security hardening." tags={["Sign-in", "Onboarding", "Security"]}>
  **🔑 Sign-in & Getting Started**

  * Signing in is smoother: the page no longer briefly bounces around while your session loads.
  * Getting started is simpler: choose your battery and solar options with easy toggle cards instead of filling in technical details.
  * There are fewer fields to complete when you first set things up.

  ***

  **🔒 Security & Privacy**

  * Hardened the sign-in service so stray scanning traffic no longer causes errors.
  * Applied security and stability updates to the sign-in experience.
</Update>

<Update label="June 8–14, 2026" description="Manage your team in the portal, a clearer quote timeline, and simpler sign-up." tags={["Team", "Accounts", "Privacy", "Quotes"]}>
  **👥 Accounts & Team**

  * You can now manage your team directly in the portal: invite members, change roles, and remove people.
  * Pending invitations can be resent or revoked at any time.
  * Team member details are now visible only to people with permission to manage the team.
  * Signing up is simpler: first name is now optional and required fields are clearly marked.

  ***

  **🧾 Quotes**

  * The quote activity timeline now shows a clear title for each entry.
  * Quote lists now show loading placeholders instead of a brief empty state while data loads.
</Update>

<Update label="June 1–7, 2026" description="Real-time event webhooks, a more automated financing flow, and a steadier sign-in." tags={["Webhooks", "Financing", "Quotes", "Reliability"]}>
  **🔔 Event Webhooks**

  * You can now subscribe to real-time quote and financing events and have them delivered to your own systems.
  * A new event destinations area lets you choose where events are sent and manage them yourself.
  * You can rotate the secret that secures your webhook deliveries at any time.

  ***

  **💶 Financing**

  * Submitting a financing plan now automatically starts the loan request and application.
  * Financing progress now follows the lender's application stages, so the status you see stays accurate.

  ***

  **🧾 Quotes**

  * Quote line items now include a total-excluding-tax field.
  * Fixed the down payment field on the financing options page, and stopped showing financing options when a provider is unavailable.

  ***

  **⚡ Reliability & Sign-in**

  * Sign-in now happens directly on the site for a smoother, faster experience.
  * Financing indications stay available even when an outside provider is temporarily unreachable.
</Update>

<Update label="May 25–31, 2026" description="A smoother quote flow, a faster and more reliable portal, and stronger account protection." tags={["Quotes", "Performance", "Reliability", "Security"]}>
  **🧾 Quotes**

  * Document upload now has its own step in the new quote flow, with drag-and-drop and clear file details.
  * You can now write a note and send it together with a quote.
  * Cost previews now show representative examples, making indicative pricing easier to understand.
  * Quote pages now include an activity timeline so you can follow what happened and when.
  * Fixed an error that could block submitting a quote in some cases.

  ***

  **⚡ Speed & Reliability**

  * The portal loads faster.
  * Financing widgets and previews now load reliably, even for visitors using ad blockers, and render more sharply.

  ***

  **🔒 Security & Privacy**

  * Applied a security update to keep accounts protected.
  * Strengthened how personal data is handled across the platform.
</Update>